4. You try to set up two monitors in one of your company PCs that is installed with Windows 2000 Professional for a user that needs to view two several spreadsheet on the screen. That computer has a built in PCI display adapter and an AGP display adapter plug into the motherboard. It is important that you make sure both of your monitors will support the SVGA mode. What should you do to correctly install the multiple display features into that Windows 2000 Professional?

A. Windows 2000 Professional doesn't support multiple display adapters, hence you cannot accomplish your task.
B. Windows 2000 Professional multiple display feature only supports AGP display adapters, hence you must buy another AGP display adapter.
C. Windows 2000 Professional multiple display feature supports built in display adapter for VGA colours only, hence you must buy another AGP or PCI display adapter.
D. Make sure that the primary display is set to the built in display adapter and then add the AGP display adapter as second display adapter.
E. Windows 2000 Professional multiple display feature do not supports built in display adapter, hence you must buy another AGP or PCI display adapter.

From Microsoft Documentation:

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Multiple monitors overview
Windows 2000 has a new multiple monitor functionality that increases your work productivity by expanding the size of your desktop. Connecting up to ten individual monitors, you can create a desktop large enough to hold numerous programs or windows.
You can easily work on more than one task at a time by moving items from one monitor to another or stretching them across numerous monitors. Edit images or text on one monitor while viewing Web activity on another. Or you can open multiple pages of a single, long document and drag them across several monitors to easily view the layout of text and graphics. You could also stretch a Microsoft Excel spreadsheet across two monitors so you can view numerous columns without scrolling.
One monitor serves as the primary display and will hold the logon dialog box when you start your computer. In addition, most programs will display windows on the primary monitor when you initially open them. Different resolutions and different color depths can be set for each monitor. Multiple monitors can be connected to individual graphics adapters or to a single adapter that supports multiple outputs. You can use Display in Control Panel to configure the settings for multiple monitors.

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To use the multiple monitors support feature, you need either PCI or AGP video adapter for each monitor. For on board video adapter, Microsoft quotes that the on board video adapter must be set to VGA if it will be part of the multiple monitors configuration in their Product documentation. Hence, you need to get another card that support SVGA in order to meet the requirements.

Answer: C

References:
http://www.microsoft.com/windows2000/en/professional/help/display_multi_monitors_overview.htm

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6. You install Windows 2000 Professional to a computer that previously loaded with Windows 95. After the installation, you found that the display setting is configured with only VGA 16 colours. While you try to change the display setting, you found that the maximum colours you can use is only 16 and the manufacturer, version, make etc of the video card are not shown. You investigate the manual come with the video adapter and found that it is a non-plug and play card. You want to use the Super VGA mode rather than VGA. What should you do to accomplish that task? (Choose all that apply)

A. You have to change the video adapter
B. Obtain the Win32 Driver Model compliant driver for the video adapter.
C. Install the video card by using the Add/Remove Hardware applet inside the Control Panel.
D. Reinstall Windows 2000 Professional to redetect the card.

For non plug and play device, you need to use the Add/Remove Hardware Applet inside the Control to install the device. For detail about the step, please follow the references link. You need a WDM compliant driver to install the card as it is not in the Original Windows 2000 Professional CD. This driver probably is downloadable from the Manufacture web site. WDM is an enhancement in Windows 2000 as it allow the Windows 98 Drivers to interchangeable with Windows 2000 compare to Windows NT which do not allow this. With WDM, manufacturer can just write the driver code once, and then compile it using different compiler, one for Windows 98, and the other for Windows 2000.

Answer: B,C

References:
http://www.microsoft.com/windows2000/en/professional/help/hardware_install_device.htm
http://www.microsoft.com/TechNet/win2000/upgradin.asp - Hardware Support Section

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16. You add a USB Game Controller to a Windows 2000 Professional Computer by attaching it to the USB port, however when you use the scan for new hardware changes to find that plug and play Game Controller, nothing is detected. You then use the installation software come with the USB Game Controller to install the Game Controller software as well as its drivers, however you still not able to see the USB Game Controller in the Device manager after you restart your computer. To remedy this problem, you look at the Device manager and found that the Universal Serial Bus controllers is not there and the Infra-Red Port has a yellow warning icon appears next to it. What should you do next?

A. When prompted during system startup, enter BIOS setup and enable USB.
B. Contact the maker or vendor for your computer and obtain the current version of BIOS
C. Manually add the USB Game Controller again.
D. You need to contact the maker or vendor of your USB Game Controller and obtain the current version of the drivers.
E. Disable the Infra-Red Port.

There is nothing related to Infra-Red Port for this case, Universal Serial Bus and Infra_Red Port is not under the same category of device type. You should just enable your USB in BIOS. Infra-Red Port has a yellow warning icon appears next to it may be because it is not install properly but it won't cause any problem to the USB port.

Answer: A

References:
http://www.microsoft.com/windows2000/en/professional/help/cpl_joy_tshoot_install_USB.htm

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